Privacy Policy
Effective 15 November 2026
This page explains how we handle the personal information of people who contact us through this website, our clients, and businesses we reach out to. We only process what we actually need.
1. Who we are
The data controller is Ladislav Žatečka, a sole trader registered in the Czech Republic (European Union), Company ID 05609925, Sedlářova 1163/3, 197 00 Prague 9, Czech Republic.
We work with clients together with Kristina Žatečková, Company ID 17881471, Jiráskova 1706, 470 01 Česká Lípa, Czech Republic. She processes website and enquiry data on the controller’s behalf as a processor under a data processing agreement. If you sign a contract directly with her, she is the controller of the data related to that contract and its invoicing.
Privacy contact: ladislav@twopilots.cz.
2. What we collect and why
| Situation | Data | Purpose and legal basis (EU GDPR) |
|---|---|---|
| You contact us via the form or email | name, email, company website, message | To reply and discuss working together (steps prior to a contract, Art. 6(1)(b)) |
| You are our client | contact and billing details, communication, access to ad accounts | To deliver our services (Art. 6(1)(b)) and meet accounting and tax duties (Art. 6(1)(c)) |
| We reach out to your business | name, work email, job title, company and website found in public sources (company websites, public registers and directories) | To offer our services to businesses (legitimate interest, Art. 6(1)(f)). You can object at any time and we will not contact you again. |
| You browse the website | data from cookies and similar technologies (e.g. Google Analytics, Meta Pixel) | Analytics and advertising, only with your consent (Art. 6(1)(a)). You can withdraw consent at any time. |
We do not use your data for automated decision-making that has legal or similarly significant effects on you.
3. How long we keep it
- Enquiries that did not lead to a project: 24 months from the last contact.
- Client data: for the duration of our work together and 24 months after it ends.
- Accounting and tax records: 10 years, as required by Czech law.
- Business outreach contacts: 24 months from the last contact, or until you object.
- Cookies: according to each tool’s settings, no longer than 14 months.
4. Who else processes it
We never sell your personal information. It is processed only by services we need to run our business, acting as our processors:
- Netlify, website hosting and form handling
- Google, email and documents (Google Workspace), website analytics (Google Analytics)
- Meta, ad measurement and advertising (Meta Pixel)
- Anthropic (Claude) and xAI (Grok), AI tools that help us with communication and project management
- our own application for client management and invoicing
- Kristina Žatečková, project work and client communication
- accountants and tax advisors, where needed
Some processors are based in the United States. Transfers from the EU rely on the EU-U.S. Data Privacy Framework or the European Commission’s Standard Contractual Clauses.
5. Your rights
You have the right to access, correct, delete, restrict and port your data, to object to processing based on legitimate interest (such as outreach), and to withdraw consent at any time. Email ladislav@twopilots.cz and we will reply within one month.
If you are in the EU, you can complain to your local data protection authority; in the Czech Republic it is the Office for Personal Data Protection (uoou.gov.cz).
6. Visitors and clients in the United States
We do not sell or share personal information for money, and we do not use it for cross-context behavioral advertising without your consent. You can ask us what we hold about you, ask us to correct or delete it, or opt out of advertising cookies, by emailing ladislav@twopilots.cz. We will not treat you differently for using these rights. Our services are intended for businesses and we do not knowingly collect data from children under 16.
7. Changes
We may update this policy, for example when we add a new tool. The current version is always on this page.